Leve lIssue.System down, operation interruption, vehicle hardware and software failure, abnormal collision
Issue.System operation stalls, laser mis-triggered parking, continue to run after reset, fork cuts the pallet, with position vehicle travel accuracy super deviation, charger failure
Response time.Working time: response within 3 hrs,Non-working time: Response within 8 hrs, Provide solutions within 48 hrs
Issue.Multi-vehicle incidental control, vehicle rattling, non-functional parts damage, such as broadside lights, horn, shell, etc.
Response time.Working time: response within 4 hrs, Non-working time: Response within 12 hrs, Provide solutions within 24 hrs